Privacy policy

Who we are

Vantage Digital is responsible for personal information you provide through this website when enquiring about our services. You can contact us at contact@vantagedigital.pro, by calling 01323 387651, or by writing to Unit 4, The Drill Hall, Pevensey, East Sussex, BN24 5ND.

Information we collect

When you send an enquiry, we collect the information you choose to provide, including your name, business name, email address, phone number, area, services of interest and any additional details. We also receive information you share when contacting us by phone or email or booking a call.

Our website and the services that deliver it may process technical information, such as your IP address, browser details and request logs, to operate the website and protect it from misuse. Please avoid including sensitive personal information in an enquiry.

How we use your information

We use your information to respond to enquiries, arrange calls, understand your business requirements, prepare proposals and provide services you request. We also use it to keep relevant business records and prevent spam or misuse.

Under UK data protection law, our lawful bases are taking steps at your request before entering a contract, performing a contract, our legitimate interests in responding to enquiries and running a secure business, and meeting legal obligations where applicable. Where consent is needed for an optional use, you can withdraw it at any time.

Who we share information with

We use service providers to host this website, store enquiries and deliver email notifications. Enquiry information is stored through Lovable Cloud and notifications are delivered through Lovable's email service. Access is limited to people and providers who need it for the purposes described here. We do not sell your personal information.

Call bookings are handled through Calendly. When you use its booking tool, Calendly processes booking information under its own privacy notice. We receive the details needed to arrange your call.

We may also disclose information where required by law or necessary to establish or defend legal claims. Where a provider processes information outside the UK, applicable data protection requirements and appropriate transfer safeguards must be met. Contact us for details about the safeguards relevant to your information.

Cookies and third-party tools

This website includes an embedded Calendly booking tool, which connects to Calendly when it loads. Third-party tools may use cookies or similar technologies under their own policies. Your browser settings can help you manage stored cookies. Calendly's privacy notice explains its use of these technologies.

How long we keep information

We keep personal information only for as long as needed to handle your enquiry, maintain a relevant business relationship and meet applicable legal or record-keeping obligations. The appropriate period depends on the information and why it was collected. You can ask us about retention or request deletion using the contact details above.

Your rights

Depending on the circumstances, you can request access to your information, correction, deletion, restriction of processing or a portable copy. You can object to processing based on legitimate interests and to direct marketing. You can also withdraw consent where processing relies on it.

To exercise your rights, email contact@vantagedigital.pro. We may need to confirm your identity before responding. We normally respond within one month, subject to the extensions allowed by law.

If you have a concern, please contact us first. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy when our services or data handling change. The date above shows when this page was last updated.